Shipping Policy

At Sole Place, we’re committed to delivering your order quickly and safely. Below are the details of our shipping process to ensure you have a smooth shopping experience.

Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays).

• You’ll receive a confirmation email with tracking information as soon as your order is shipped.

Shipping Rates & Delivery Times

Domestic Shipping (U.S.):

Please note: Delivery times may vary due to customs processing or unforeseen delays.

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. Use this to monitor your shipment’s progress. If you don’t receive a tracking email, contact us.

Shipping Restrictions

• We currently do not ship outside the U.S, to P.O. boxes or APO/FPO addresses.

• Certain regions may have shipping restrictions. If you’re unsure, contact us at sole.place22@gmail.com before placing your order.

Lost, Damaged, or Delayed Packages

• If your order is delayed or lost in transit, please reach out to the carrier first with your tracking number.

• For further assistance, contact us at [your email address]. We’ll do our best to resolve the issue.

• Items damaged during transit must be reported to us within 7 days of delivery for a replacement or refund.

Free Shipping Terms

Orders over $[Amount] qualify for free standard shipping (U.S. only). The subtotal must meet the minimum requirement after discounts are applied but before taxes or shipping fees.

Questions About Shipping?

If you have any questions or concerns about shipping, contact us at [your email address]. We’re happy to assist!